Our products have been exclusively designed and manufactured by us. We take great pride in ensuring that the quality of our clothing is of the highest standard. When you receive your item, check it thoroughly for any defects and then try it on. Only when you are completely happy with the product and intend to keep it should you wear the garment or wash it. If for any reason you are unhappy or dissatisfied with your purchase, you could send it back to us. Then you will get a full refund, exchange, or store credit as you request. However, please keep it in the same condition and packaging that you have received it in and we should receive your return within 30 days of the date of purchasing. The cost of returning the unwanted items is paid by the customer, however if you want an exchange the shipping charges to mail back the exchanged item to you will be covered by ARJ in case it´s our fault. However, if you are exchanging the item for any other reason than our fault, ARJ will charge you the cost of shipping for the replacement, which will be the same as specified in our shipping policy. If you requested a refund, you will not be refunded the shipping charges that you have already paid.
We will accept exchanges for a different size or color (till stock lasts) within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our customer service representative will help you. If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 6-8hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.